Shein Reviews

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2.8
Shein - Missing package
Shein - Missing package
Shein - Missing package
Shein - Missing package
Shein - Missing package
Shein - Missing package
Okay , ive email shain , called fed ex over and over waiting for hours just to get ahold of someone. I have tried to contact shein through their social media. i have tried everything. i order from shein all of the time , the first 2 times i ordered it came in a week...
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36 comments
#2027701

Phone calls at (9284)91.24.67)helflain service number

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ID
#1964462 Review #1964462 is a subjective opinion of poster.
Service
Shein Shipping Service
Pros
  • Never got my clothes
  • Style of the clothing
  • Quality
Cons
  • Delayed delivery
  • We are not able to contact with shein customer service by phone
  • Poor customer service
Loss
$180
Preferred solution
Deliver product or service ordered

Looking for my Orders , its been a month

1.0
I ordered bunch of stuff and got billed August 30, 2021 and until bow I haven't receive any of the items. I have a copy that I paid and email as well . On app Shein I have no history at all if my order which is strange.
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ID
#2997471 Review #2997471 is a subjective opinion of poster.
Location
Vancouver, British Columbia

Fraud by your company.

$900-**** dollar's taken out of my account with out my aproval ,many times ! Got in touch with bank.They took it as a fraud.Bank SAID CAME OUT OF YOUR COMPANY, YOU ARE NOW ON WATCH FOR FRAUD!!!! I WONDER HOW MANY ELSE YOU DID THIS TO.NOTIFIDE BETTER BUSINESS AND NOW THEY WILL BE INVOLVED

User's recommendation: Don't shop here they ripe you off.

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ID
#2997467 Review #2997467 is a subjective opinion of poster.
Location
East Brunswick, New Jersey

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Verified Reviewer

Have not received package. LATE

My package was supposed to be here weeks ago. I needed it for something important. Either refund me or resend it please! This is so unfair. Order number: GSHMDY00000M1E8 Estimated shipping time: 10 Oct 2021-15 Oct 2021 Tracking number 1Z454R8R201265**** Shipping address: 1020 Esquimalt Rd #103 Victoria, British Columbia V9A 3N2 Canada 778533****
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ID
#2997368 Review #2997368 is a subjective opinion of poster.
Loss
$22
Preferred solution
Deliver product or service ordered

My order was placed, paid for and processed on September 22, 2021. After I received notice that my payment and order were processed I was then updated that my order was shipped, in transit, and the estimated delivery would be between October 4-7th, 2021. Today is...
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ID
#2997363 Review #2997363 is a subjective opinion of poster.
Pros
  • It has good clothes and prices
  • Nice clothes at good price
Cons
  • Where is my order
  • Hard to get a refund
  • Have not got my packages from shein
Loss
$65
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Looking for order

Have gotten any tracking info on my order NN8NCN7B. I would like to know if Im getting it or I would like my money back
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ID
#2997296 Review #2997296 is a subjective opinion of poster.
Loss
$103
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Bulk Import

Good Evening Trust you are well, Please direct me whom to speak to, I would like to find out if i may order in bulk ? I have an import license and currently make use of Ali Express I order between 120k-260k in a month Hope to hear from you soon Wilmarie Horne
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ID
#2997288 Review #2997288 is a subjective opinion of poster.

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Verified Reviewer New Reviewer

My order has been at the airport for 13 days no update nothing

My order ha stayed for so long at airport it has passed it delivery date I dont know why they keeping it there for so long been waiting and now Im getting pissed
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ID
#2997276 Review #2997276 is a subjective opinion of poster.
Pros
  • I just need my order
Cons
  • Order not received
Preferred solution
Deliver product or service ordered
New Reviewer

Horrible product

1.8
Shein - Horrible product
Shein - Horrible product
The product shrunk even though I followed directions. I want my money back! I carefully followed all the steps on the tag and it shrunk 4 sizes!!!

User's recommendation: Don’t buy!

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ID
#2997224 Review #2997224 is a subjective opinion of poster.
Pros
  • Affordable and adorable fashion
  • Reasonable
Cons
  • No return communication
  • Sizes are something else
  • Immposible to return items
Loss
$21
Preferred solution
Full refund
New Reviewer

I havent gotten my order and its been more than 1 week

I order 6 things from shein it all cost more than 50$ and i havent gotten it in more than a WEEK. I want my orders shipped to me or my money back because this is crazy
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ID
#2997169 Review #2997169 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

Receipt

I am needing a copy of a receipt for order number GSUMD00W000XM9 emailed to hford@***.org please
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ID
#2997156 Review #2997156 is a subjective opinion of poster.
New Reviewer

Import fees

1.0
I was charged 42 dollars in import fees and I want that money back. This is rediculous....the more you get the more you pay

User's recommendation: Do not order over 100 bucks.

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ID
#2996964 Review #2996964 is a subjective opinion of poster.
Location
London, Ontario

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Verified Reviewer New Reviewer

A package

My packages said delivered but nothing there, but the dates says October 28th - 30th I'm not for sure
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ID
#2996887 Review #2996887 is a subjective opinion of poster.
Loss
$96
Preferred solution
Deliver product or service ordered
New Reviewer

Refund

I returned items that were too small and waiting on refund! I returned since a week ago. Need my money back asap so I can order more
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ID
#2996872 Review #2996872 is a subjective opinion of poster.
Loss
$119
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Delay

3.2
the package that ive ordered on october 10th shouldve already arrived. unfortunately the status remains the same for a week- it says that its been sent , nothing more. i really need this package to arrive before october 30th. i now know, that there were some problems in the warehouse, however this information wasnt delivered to me while i was placing my order- in that case i wouldve simply resigned. if it comes after the 30th october i will simply loose my money- the whole order was stuff for an event happening on the 30th.
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ID
#2996789 Review #2996789 is a subjective opinion of poster.
Cons
  • I did not receive my order
  • Shipping didnt happen
Preferred solution
Deliver product or service ordered
New Reviewer

I missed a parcel, and I can’t find it

3.3
Shein - I missed a parcel, and I can’t find it
I missed a delivery., and I cant find it.. went to the post office, and it wasnt there , I dont know if the item have been sent back to the seller ..
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ID
#2996788 Review #2996788 is a subjective opinion of poster.
Product
Shein Clothing
Pros
  • Cute packaging
Cons
  • No working phone number
Loss
$9
Preferred solution
Deliver product or service ordered

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