Shein Reviews and Complaints
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Shein review in Moreno Valley, California: Ripped
I am outrage you delivered a rip dress to me, how is that possible dont your customers check before sending them out!! I want a refund!! My order number is ZCA85605 my email is rockstarjasmincute@gmail.com
1 comment
Most Helpful
Review
Product
Shein Dress
Pros
- Prices
Cons
- Bad quality
Reason of review
Damaged or defective
Loss
$16
Preferred solution
Full refund
Shein review in Boynton Beach, Florida: I would not recommend
I ordered a few shirts. When I received them, it looked like for a child. It didn't fit. I would like to return them.,But when I go to the website, It looks like all info was deleted from your system. Please contact me to help me.. Thank you.. Elisa Graff- Torres 561-301-5955
Review
Shein is good website but they need improvements in shipping
I ordered on 25th november and my delivery is still not here, i dont even know where to track or ask someone
Review
Reason of review
Problem with delivery
Shein's customer care services are the worst
I am trying to call the hotline number. It's been 1 hour waiting over the queue, and they cut the call straight away for 3 times. First my queue number was 5 then it came to 2 and call has been cut after the wait for half hour. My order has been picked a month ago and they haven't refunded the amount yet. Even no update on my account. Moreover, they are saying no refund available for this account log in with another account.
Review
Shein review: Poor customer interaction
Customer care is not available..I gave the wrong pincode because of this my order haven't reached neither I got cal from delivery guy or any enquiry ..I tried to contact many times but there is no proper response
Review
Service
Shein Customer Care
Pros
- I like shein
Cons
- No customer service
Reason of review
Order processing issue
Loss
$1773
Preferred solution
Deliver product or service ordered
Tags
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Shein review: Delivery
Hello this is Mainhia Xiong, I ordered some false lashes and it hasn't come yet. And the day after, I ordered some stuff, it came in today. So I'm wondering if anything happened to it. Text me (559) 259-8462 or email me mainhia_xiong@hotmail.com
Review
Service
Shein Shipping Service
Shein review: Yes I recommend to future customer
How do I get in contact with SHEIN customer service live chat?
Review
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Deliver product or service ordered
Shein review in Camarillo, California: Do not order from this company
Placed an order with this company. never received a confirmation email. cant find number for customer service.
Review
Service
Shein Shipping Service
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Shein review: Missing order
hello, I received my order earlier, but it seems like its just a box of gifts that I chose when I was paying the items. I bought 47 earrings and I received any of those order number: ZXC93716 TRACKING NUMBER: 9165231913
Review
Product
Earrings
Pros
- Great clothes
Cons
- Horrible customer service availability
Reason of review
Bad quality
Loss
$138
Preferred solution
Let the company propose a solution
Tags
Shein review: I recommend
I did not get a confirmation email after placing the order and I'm not able to track it either. I want to Know when I will be receiving it
Review
Pros
- Nice quality
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Shein review in Hiram, Georgia: Maybe
Hello have a problem with an order, I am waiting for a shipment and it was already from October and I have not arrived I want to cancel it and have my money returned
Review
Reason of review
Bad quality
Loss
$33
Preferred solution
Full refund
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Shein i need my items i ordered 5 items but got nothing my delivery still shows pending