103 views
Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
4 comments
1.0

Update by user Jun 30, 2020

They need an email address or phone number for US Customer Service

Original review posted by user Jun 30, 2020

I cannot receive a refund because the items I ordered and were delivered do not show up on the Orders page! There is no way to contact the company and tell them about it - so I guess I'm stuck with two tops that don't fit.

User's recommendation: Do not purchase from Shein unless you are absolutely sure the clothes will fit because you may not be able to return them!

Product or Service Mentioned: Shein Top.

Monetary Loss: $30.

Preferred solution: Full refund.

Shein Pros: Low cost items.

Shein Cons: Poor contact service, All shipped orders do not show on my account.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
#1898521

Hello, my paket from SHEIN was supposed to arrive on 07/18 in Baden-Württemberg Germany and today is 07/23 already. I sent Mail, no one answered me.

Honestly there is no respect for customers.

When it's advertising, we receive a lot from the Mail but when it comes to our orders we receive no response. Null service.

#1889606

SHEIN.COM -negative $44.57 June 16, 2020 Payment Paid with PNC Bank Debit Card VISA Debit Card x-1240 You'll see "PAYPAL *SHEIN.COM" on your card statement. Ship to Julie Swanberg "Address" 3A Stortz Ct.

Apt.

1 Bloomington, IL 61701 United States Category Clothing Transaction ID 8AS25550JR181984Y Seller info SHEIN.COM +86 2586****11 x00 service@***.com Invoice ID GSHM7400****YD1 Purchase details Plus Tie Dye Tee $11.00 Plus Paint Splatter And Heart Print Tee $11.00 Plus Criss-cross Tie Dye Tee $14.00 Other Taxes & Fees: Includes the cost of taxes, shipping fees, and insurance as required by law. $8.57 Amount $44.57 Total $44.57

#1889394

Hello, Sorry for any inconvenience brought to you. Could you please tell us your order number so that we can follow it up? Thanks for your kind patience!

#1889393

Hello, Sorry for any inconvenience brought to you. Could you please tell us your order number so that we can follow it up? Thanks for your kind patience!

Shein Reviews

  1. 2541 reviews
  2. 1066 reviews
  3. 1006 reviews
  4. 683 reviews
  5. 306 reviews
Shein reviews