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Update by user Jun 30, 2020
They need an email address or phone number for US Customer Service
Original review posted by user Jun 30, 2020
I cannot receive a refund because the items I ordered and were delivered do not show up on the Orders page! There is no way to contact the company and tell them about it - so I guess I'm stuck with two tops that don't fit.
User's recommendation: Do not purchase from Shein unless you are absolutely sure the clothes will fit because you may not be able to return them!
Product or Service Mentioned: Shein Top.
Monetary Loss: $30.
Preferred solution: Full refund.
Shein Pros: Low cost items.
Shein Cons: Poor contact service, All shipped orders do not show on my account.