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I ordered two bathing suits and paid for guaranteed shipping but have not received my order and it says it has been received by me. I would like a refund or my order re shipped

Product or Service Mentioned: Shein Shipping Service.

Monetary Loss: $30.

Preferred solution: Refund or re ship order .

Shein Pros: Cute and inexpensive, Low price, Stylish cloths, Cheap.

Shein Cons: Cannot contact customer service, Horrible to reach someone to help you.

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Hello, glad to help. Please send me your order number, and we'll help you with it. Waiting for your reply.


Hi I sent an email the same day but I guess you didn’t get it I’ll go ahead and re email it to you. Thank you!


Just sent the email


I sent an email to the email address you have provided and got an auto response back telling me to click the customer care center which just takes me back to the main page


Order number GSHM7R00M000BTL


Hello, we would love to help resolve this issue with you. Would you please send us an email at with pissedconsumer-#2057057 on the title. Thank you and have a wonderful day!


I sent an email to the email address you have provided And I got an automatic response saying “ AUTO-REPLY: Please feel free to take a look at the information in our FAQ if you haven't already. For our customer service, please try to get help at Customer Care Center: Regards, WWW.SHEIN.COM”

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