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7 comments
2.3

I ordered two bathing suits and paid for guaranteed shipping but have not received my order and it says it has been received by me. I would like a refund or my order re shipped

Product or Service Mentioned: Shein Shipping Service.

Monetary Loss: $30.

Preferred solution: Refund or re ship order .

Shein Pros: Cute and inexpensive, Low price, Stylish cloths, Cheap.

Shein Cons: Cannot contact customer service, Horrible to reach someone to help you.

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#1898475

Hello, glad to help. Please send me your order number, and we'll help you with it. Waiting for your reply.

#1898910
@Kaytie

Hi I sent an email the same day but I guess you didn’t get it I’ll go ahead and re email it to you. Thank you!

#1898914
@Kaytie

Just sent the email

#1898955
@Kaytie

I sent an email to the email address you have provided and got an auto response back telling me to click the customer care center which just takes me back to the main page

#1900130
@Kaytie

Order number GSHM7R00M000BTL

#1896396

Hello, we would love to help resolve this issue with you. Would you please send us an email at dispute@shein.com with pissedconsumer-#2057057 on the title. Thank you and have a wonderful day!

#1896602
@Kaytie

I sent an email to the email address you have provided And I got an automatic response saying “ AUTO-REPLY: Please feel free to take a look at the information in our FAQ if you haven't already. https://m.shein.com/faq/index For our customer service, please try to get help at Customer Care Center: https://m.shein.com/user/support Regards, WWW.SHEIN.COM”

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