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I bought a pillow With joy written on it and want to exchange it If I return the original I will have to pay shipping for the second one theres no space indicating where I can just exchange it it only has return The reason for the return is the zipper wont shut all the way and it looks like its ripped at the very end where it should shut could you please help me with this the item is only three dollars so I dont wanna have to deal with all this shipping back and paying a fee for returning it And there is no phone number to call Customer service to talk to them about it so if the company can reach out to me and let me know that we can just exchange this that would be nice thank you
Product or Service Mentioned: Shein Shipping Service.
Preferred solution: Exchange the item.
Shein Cons: No or poor cusomer service.