Shein - Haven’t received my package
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New ReviewerHello,
I had a concern. I ordered a package from you guys about 3 weeks ago.
I got notifications saying it was delivered on May 20th, but I have yet to receive my package. I checked my mailbox, I look all around the outside of my home and I even asked my neighbors if they have seen my package anywhere. I waited 5 days after receiving the notification to see if it would arrive because I still had not received it. I also checked on the website and I see that it says I signed for the package, but It wasnt anywhere near to sign for the package.
I am very disappointed. Im also disappointed because I ordered with AfterPay and im still receiving notifications telling me to pay weekly. I do not find it fair to keep paying for things I have not received. At this point I just really want to cancel my order and to receive my refund.
Please contact me about this issue as soon as possible. I have been trying to email and get in contact with you guys for a while now, but I still havent gotten any help.
Monetary Loss: $44.
Preferred solution: Full refund.
Shein Pros: Price.
Shein Cons: Not returning email, I lost out on a lot of money.
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Comments
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Hello, we are sorry for the inconvenience caused. Could you send me your order number? thus, I will help you in the best way possible.