Looking for my order

I can't get ahold of anyone about my order . It was stopped in china and no information has been sent . There is no contact information . I need someone to help me . I want my order or a full refund asap
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1 comment
Response #2283301

Hello, sorry for the inconvenience. You may contact Customer Service in SHEIN app, or simply click https://ca.shein.com/robot?page=navigationBar.

We'd be happy to assist you! Thank you and have a nice day!Please enter 【Contact Agent】and submit a ticket to us.

With Company Response

Shein is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.

ID
#4183090 Review #4183090 is a subjective opinion of poster.
Location
Stettler, Alberta

Gift card order

I ordered a gift card but not sure if the order was received by you. Please advise by email direct to: mjr20039@***.net
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1 comment
Response #2283302

Hello, sorry for the inconvenience. You may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar.

We'd be happy to assist you! Thank you and have a nice day!Please enter 【Contact Agent】and submit a ticket to us.

With Company Response

Shein is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.

ID
#4183068 Review #4183068 is a subjective opinion of poster.
Preferred solution
An answer as to whether a order was received by you

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order

my order still hasnt came in. GSUN4D0110****G. i recieved the other orders but not the 31 items. its been almost 1 month and its pain for
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1 comment
Response #2283303

Hello, sorry for the inconvenience. You may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar.

We'd be happy to assist you! Thank you and have a nice day!Please enter 【Contact Agent】and submit a ticket to us.

With Company Response

Shein is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.

ID
#4182789 Review #4182789 is a subjective opinion of poster.
Loss
$70
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Received defective item - earmuffs NOT for an adult - they are for a CHILD

Shein - Received defective item - earmuffs NOT for an adult - they are for a CHILD
Shein - Received defective item - earmuffs NOT for an adult - they are for a CHILD
I received these earmuffs and the description stated they were for an ADULT. These are very small and won't fit an adult's head - only a CHILD'S head. I feel I was scammed and want a full refund (including shipping charges) from Shein.com.

User's recommendation: Do not buy!

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1 comment
Response #2283304

Hello, sorry for the inconvenience. You may contact Customer Service in SHEIN app, or simply click https://ca.shein.com/robot?page=navigationBar.

We'd be happy to assist you! Thank you and have a nice day!Please enter 【Contact Agent】and submit a ticket to us.

With Company Response

Shein is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.

ID
#4182724 Review #4182724 is a subjective opinion of poster.
Location
Fair Oaks, California

I didn't get my order

I didn't get my order they i will receive my order by today or 29 November im still waiting as im speaking

User's recommendation: I have made order since from 12November i didn't receive anything yet.

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1 comment
Response #2283305

Hello, sorry for the inconvenience. You may contact Customer Service in SHEIN app, or simply click https://za.shein.com/robot?page=navigationBar.

We'd be happy to assist you! Thank you and have a nice day!Please enter 【Contact Agent】and submit a ticket to us.

With Company Response

Shein is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.

ID
#4182661 Review #4182661 is a subjective opinion of poster.
Location
Midrand, Gauteng

Never received my packages